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Terms and Conditions

Last Updated: October 19, 2025

Welcome to Ragdoll Essentials (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of www.ragdollessentials.com and any related services or transactions. By accessing or purchasing from our site, you agree to be bound by these Terms. If you do not agree, please discontinue use.

1. Company Information

Ragdoll Essentials LLC is a registered U.S. company based in Sheridan, WY, USA.

For questions regarding these Terms, contact us at info@ragdollessentials.com.

2. Eligibility

You must be at least 18 years old to purchase products or use this website. By using our site, you confirm that you meet this requirement.

3. Products and Use

Ragdoll Essentials provides nutritional supplements for cats, produced in the United States within an FDA-registered facility.

Our products are intended for animal use only and are not a substitute for veterinary care.

Statements about our products have not been evaluated by the U.S. Food and Drug Administration.

Disclaimer: These products are not intended to diagnose, treat, cure, or prevent any disease.

You agree not to misuse our products, resell them without authorization, or rely on them for veterinary treatment.

4. Orders and Payments

All prices are listed in USD and may change without notice.

Payment is due at checkout via credit card or PayPal using secure, PCI-compliant processors.

We reserve the right to cancel or refuse any order for suspected fraud or misuse.

Applicable sales tax is automatically calculated at checkout where required by law.

If a product is unavailable or cannot be fulfilled, we will issue a full refund.

5. Subscriptions and Auto-Renewal

We may offer subscription plans for recurring deliveries.

By subscribing, you authorize us to charge your selected payment method on a recurring basis until canceled.

You may modify or cancel your subscription at any time before your next billing date through your account or by contacting info@ragdollessentials.com.

6. Shipping and Delivery

We currently ship within the United States.

Orders typically process and ship within 2–3 business days.

Delivery times vary by carrier; delays beyond our control (e.g., postal or weather-related) do not constitute grounds for refund.

Customers are responsible for providing accurate shipping information.

As order volume grows, fulfillment may be managed through Amazon or third-party logistics providers, in which case their terms of service will also apply.

7. Returns and Refunds

We accept returns for both opened and unopened products within 14 days of delivery.

To qualify:

  • ​The customer must contact info@ragdollessentials.com to request a return authorization.

  • The customer is responsible for return shipping costs unless the item arrived damaged or defective.

  • Refunds are issued to the original payment method once the product is received and processed.

  • We reserve the right to deny refunds for products damaged after delivery or returned beyond the 14-day window.

8. Intellectual Property

All content on this website — including text, images, product names, graphics, and logos — is the property of Ragdoll Essentials LLC and protected by U.S. copyright and trademark laws.

No material may be reproduced, distributed, or used without written consent.

9. Third-Party Services

Our site may integrate with or link to services such as Wix, PayPal, Amazon, and Google Analytics.

Each third party maintains its own terms and privacy policies.

We are not responsible for their practices or availability.

10. User Accounts and Communications

If account creation becomes available, you are responsible for maintaining the confidentiality of your login credentials.

You agree to accept responsibility for all activities under your account.

By providing your email or phone number, you consent to receive transactional or marketing communications (including email or SMS). You may unsubscribe at any time.

11. Product and Health Disclaimer

Our supplements are formulated to support general feline wellness.

They are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your veterinarian before adding supplements to your cat’s diet, especially if your cat has medical conditions or takes medication.

Limitation of Liability for Pet Health"

  • Ragdoll Essentials LLC shall not be liable for any adverse reactions, injuries, or damages resulting from use inconsistent with labeled directions or veterinary advice.

12. Limitation of Liability

To the fullest extent permitted by law:

  • We shall not be liable for indirect, incidental, or consequential damages arising from use of our products or website.

  • Our total liability for any claim shall not exceed the total amount paid for the product.

  • We do not warrant that the site will be error-free, uninterrupted, or free from harmful components.

13. Governing Law

These Terms are governed by and interpreted under the laws of the State of Wyoming, USA, without regard to conflict-of-law rules.

Any disputes will be resolved exclusively in the courts of Sheridan County, Wyoming.

14. Modifications

We may revise these Terms at any time. Updates will take effect immediately upon posting. Continued use of our website constitutes acceptance of those changes.

15. Contact Us

For questions or concerns, contact us:
Ragdoll Essentials LLC

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